Energy Bill Relief Fund
2024-25
The Australian Government has announced that all Australian households will receive up to $300 and eligible small businesses up to $325 to help with the cost of their energy bills in the financial year 2024-25.
In most cases, your electricity provider will automatically apply the bill relief to your electricity account every quarter on or after the census dates.
- The rebate will be applied on an account-basis (i.e. one rebate per customer account). Electricity customer accounts with multiple meters (i.e. multiple addresses connected under the same name) are eligible to receive the rebate once.
- For eligible households in an embedded network where you receive your electricity from your strata or landlord in a caravan park, apartment building or retirement home or village, you will need to complete the application form below. This will be a once-off payment of $300.
- Small businesses in embedded networks must have a relationship with a retailer to be eligible for the rebate (i.e. separately billed or invoiced by an ACT retailer who can apply the relief if the eligibility requirements are met). This will be a one-off payment of $325.
Household and small business eligibility will be determined for each payment on the following census dates:
- Quarter 1 – 31 July 2024
- Quarter 2 – 1 October 2024
- Quarter 3 – 1 January 2025
- Quarter 4 – 1 April 2025
For more information on the Energy Bill Relief Fund, please visit energy.gov.au.
2023-24
Applications for the Energy Bill Relief for 2023-24 will not be accepted after 30 September 2024.
- To be eligible for the relief, you will need to ensure your name (or the eligible household member’s name) was on the electricity account on 1 July 2023.
- If you received the ACT Utilities Concession in 2023-24, (now known as the ACT Electricity, Gas and Water Rebate) the Energy Bill Relief would have been automatically credited to your electricity bill after 1 July 2023.
- If you did not receive the ACT Utilities Concession in 2023-24 and you held or received one of the eligible cards or payments for the relief, please contact your energy retailer to apply the relief.
- For eligible residents in an embedded network where you receive your electricity from your strata or landlord in a caravan park, apartment building or retirement home or village, you will need to complete the application form below.
- Households that are eligible for the bill relief, will receive a total relief of $175 applied to their electricity account in quarterly instalments.
- Small Businesses that are eligible for the bill relief will automatically have a one-off relief credit of $325 applied to their electricity account from 1 July 2023.
The application form is available here or by contacting the ACT Revenue Office on the details below.
ACT Revenue Office
PH: (02) 6207 0028 - Select Option 5
Email: concessions@act.gov.au